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Customer Access List

The on-line Customer Access List tool (CAL) has been developed to allow a Customer's designated Primary Contacts to directly manage their access lists. The CAL is accessed by logging into our database via web browser providing real-time updates to 365 Main Security and Customer Support Center staff to assist customers with their 24x7x365 access requirements.

Individuals added to your access list will be permitted to access your premise(s) and submit ticket requests for remote hands services where available.

The data for this system is stored on a firewall protected, SSL encrypted, secure server. All data stored and communicated to this server is protected via 128 bit encryption and the most secure firewall configuration.

Login to the 365 Main Customer Access List

As always, for assistance with CAL, Primary Contacts may contact their local Customer Support Center via email or by calling 866-365-MAIN.


Ticketing System

The on-line ticketing system allows you to submit and view the status of tickets opened with the 365 Main Customer Service Center.

Login to the 365 Main Ticketing System

If you need help accessing the system, please contact your local Customer Support Center via email or by calling 866-365-MAIN.


Cross-Connection

Cross-connections allow you to connect to the many carriers available in each of
365 Main's data centers, as well as establish direct connections with other customers (private peering). San Francisco based customers can also connect to SFMIX, a neutral peering switch available in the San Francisco data center.
Order Cross Connection