365 Main offers colocation, hosting and management services for customers' critical data, applications and networks. Our facilities feature 24/7/365 power, cooling, connectivity, and security capabilities to ensure mission-critical operations and business continuity for tenants.  365 Main Customer Support Technicians provide support 24/7/365 to assist with technical projects, respond to service requests and ensure business continuity for customers.

For customers moving equipment from existing facilities or server rooms, 365 Main offers relocation and consolidation services. Our relocation services provide the expertise, project management and speed of implementation required, freeing your internal staff to work on their business goals. Our flexible deployments allow you to take advantage of our infrastructure and, as you upgrade to faster smaller equipment, size your configuration to your current needs.

Power
Paying for power in the data center is forever changed.  365 Main data centers feature a unique power metering system that allows you to only pay for the power you use.  In case of a power interruption from the local utility, 365 Main maintains multiple generators to deliver continuous power up to N+2 redundancy. Courtesy alarms are set at preset levels to advise your utilization of each individual circuit allowing you to fully utilize them.

Connectivity
365 Main provides fully redundant connectivity at our data centers to provide customers outage proof telecommunications solutions. 365 Main has a neutral platform and welcomes any carrier in any facility. We have options that backup both logical and physical connectivity to support our customer's needs for their business critical applications, e-commerce and more. We have a broad range of carriers, wireless providers, and multi-homed ISP’s offering connections to meet your needs.

Fire Suppression
365 Main data centers are equipped with state of the art pre-action laser-based particulate sampling VEDSA (Very Early Smoke Detection Alarms) systems to provide smoke and fire detection before an incident begins. Each facility also features a pre-action dry pipe sprinkler system to extinguish a fire should one develop.

Security
365 Main offers physical security for your systems and network beginning with security guards, authorized access, CCTV surveillance, alarm systems, and multiple traps throughout the building. Your designated administrator has real-time on-line secured access to your Web portal controlling your personnel’s ability to access the area where your equipment is secured.

Seismic Safety
365 Main facilities are located in seismically safe environments. 365 Main has the most comprehensive protection including 98 friction-pendulum base isolators that allow significant horizontal motion without damage. Our San Francisco and Los Angeles data centers are built to withstand a “once-in-a 1,000 year earthquake,” making 365 Main the safest colocation option.

Remote Hands Services
365 Main service technicians offer an inexpensive alternative to customer staff, and represent a reliable, convenient resource for data center activities such as customer move-in, server refresh or IT architecture redesign. Technicians are available 24 hours a day and can work independently on behalf of customers or in conjunction with existing customer staff. Customers can order services in one-hour increments or in discounted service bundles guaranteeing dedicated resources each month. Service requests are placed directly through the company’s existing core ticketing system or customer service phone number. A complete list of 365 Main Remote Hands Services is available here. 

Colocation Services
For customers that do not have a dedicated staff to support equipment, 365 Main can offer colocation services. 365 Main can provide managed hosting of your servers and we take responsibility for equipment unpacking, placement in cabinet, rack, shelf or cage. We can install and test your equipment including the operating system, systems software and applications across the network. We can provide monitoring, service and support to meet our customer's unique requirements.

Relocation Services
Whether you are considering a simple re-location or a complex server consolidation, 365 Main can provide the expertise and support staff you need. We take care of every aspect of your relocation or consolidation including defining a strategy, design, planning, moving, installation, testing and deployment. We significantly reduce the cost of relocation and consolidation for our customers leaving your staff free to address more immediate business goals.

365 Main – The World’s Finest Data Centers